My Airtel

Airtel is just careless. I had two SIM cards on a mobile app, one with 10k balance, but the app forced me to use the first SIM for payment when I tried to buy data for the second SIM. I couldn't remove the first SIM and had to clear the app's data to start over. The app doesn't allow users to paste phone numbers, which is inconvenient. It also asks for permission to read contacts and SMS, which I find unnecessary. The app displays full-screen ads even when running in the background.

Best SP app ever, it is just perfect and goes beyond expected functionality. I love that I can even watch live TV on the go, though apparently this is limited to a maximum of 5 activations. So if you change phones frequently and you uninstall on all previous phones, your country limited remains the same. That's why am reducing the stars to 4.

If Airtel can't run a simple app well, I wonder if I can even trust them with my airtime balance. They force me to update the app and then it stops completely working. I reinstall the app and it keeps saying can't connect to servers. Unfortunately I had bought airtime to buy data on the app. Now I have to find a way to use up my airtime and abandon Airtel completely. Such as painful experience